Evaluation & Testing
Launch Agents with Confidence
Evaluations and testing turn "it seems to work" into measurable reliability, safety, and predictable performance in production.
Teams define what "good" means, build repeatable test suites, and catch regressions as prompts, tools, and models change.
What This Covers
Agent evaluation is broader than grading a single response because real systems run multi-step workflows with tool calls, retrieval, and memory.
Testing should measure end-to-end outcomes: did the agent take the right actions, use tools correctly, and produce outputs that meet the standard for the job.
Evaluation & Test Offerings
Evaluation Blueprint
Success criteria, failure taxonomy, and target metrics (task success rate, tool-call correctness, latency, and cost budgets).
Scenario and Conversation Suites
Realistic multi-turn sessions, edge cases, and adversarial prompts that reflect production behavior.
LLM-Judge + Human Review Design
Rubrics, calibration, and human-in-the-loop review for high-stakes workflows.
Regression Testing and Release Gates
Automated evals on every change (prompts, tools, model upgrades) with clear pass/fail thresholds.
Reliability and Robustness Testing
Consistency checks across repeated runs, plus stress tests for tool failures and messy inputs.
Observability That Makes Tests Useful
Tests find failures; observability explains them by capturing traces of what happened across a run (inputs, steps, tool calls, outcomes, latency, and drift signals).
This makes it faster to pinpoint whether the fix belongs in prompts, policies, tool schemas, or workflow design.
Typical Deliverables
An evaluation plan (metrics, datasets, rubrics, acceptance thresholds) aligned to goals and risk.
A runnable test harness for workflow-level evals, plus a regression suite that can run in CI.
A prioritized findings and recommendations report that maps failure modes to concrete fixes.
Ready to Build Reliable Agent Systems?
Let's discuss how evaluation and testing can help you deploy agents with confidence.