Education & Research
Agentic systems can help education and research organizations move past "chatbots" and into dependable workflows that support teaching, operations, and research—while keeping governance, privacy, and academic standards front and center.
The goal is simple: ship something useful quickly, then make it reliable, measurable, and maintainable.
Education and Research Outcomes
Agentic systems work best when there's a real process to run: clear inputs, clear handoffs, and a definition of what "done" means. That makes them a strong fit for universities, labs, and edtech teams that need repeatability and auditability—not just impressive demos.
- Student Support
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Course Q&A, tutoring and coaching, study planning, office-hours copilots.
- Research Support
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Literature review acceleration, synthesis support, lab and admin coordination, internal knowledge search.
- Admin Workflows
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Helpdesk, case routing, policy and procedure assistance, draft responses with review.
Where Agents Fit
Agents create leverage when work spans multiple systems (docs, LMS, ticketing, data sources), takes multiple steps, or needs a structured review loop. The emphasis is on controlled retrieval, tool use, and evaluation—so outputs stay grounded and performance doesn't drift over time.
- Retrieval with citations.
- For policies, courses, and institutional knowledge (with access control and logging).
- Structured review loops.
- "Draft → critique → verify → finalize" flows for writing and analysis tasks.
- Ongoing evaluation.
- Monitoring to catch regressions, edge cases, and safety issues early.
Engagements
Most work starts with a tight scope, a short pilot, and clear success metrics—then moves into hardening and rollout. Engagements can be built around delivery (a working system) or enablement (helping an internal team ship it).
- Discovery + Scoping
- 2–3 weeks
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Map workflows, identify high-ROI opportunities, define guardrails and metrics.
- Pilot Build
- 4–8 weeks
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Build a focused agentic workflow with retrieval, tool use, and human review where needed.
- Production Hardening
- 4–12+ weeks
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Add evaluation, monitoring, access control, and release processes.
- Research/Innovation Support
- Ongoing
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Benchmarking, experiment design, and iteration on agent behavior tied to measurable outcomes.
Training and Enablement
Training is designed to leave teams confident to build, test, and operate agentic systems in-house. Sessions can be adapted for faculty/staff, technical teams, or mixed groups, and can run as workshops or a short build sprint.
- Executive/Faculty Briefing
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Where agents fit, where they don't, and what "responsible deployment" looks like in practice.
- Builder Workshop
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Core agent patterns, tool calling, retrieval, and reliable workflow design.
- Evaluation Clinic
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Test sets, rubrics, automated checks, and monitoring practices for long-term quality.
Ready to explore agentic systems for your institution?
Whether you're looking to start a pilot, request a workshop, or discuss research collaboration, we're here to help.