Use-Case Discovery
From Demos to Clear, ROI-Backed Roadmaps
Use-case discovery is where agentic AI work either turns into a clear, ROI-backed roadmap or gets stuck in interesting demos that never ship. A structured discovery process gets the right people aligned, maps the work as it actually happens, and helps pick the few agent opportunities that are both valuable and realistic to deliver.
What "Use-Case Discovery" Covers
Use-case discovery is a short, focused effort to find, shape, and prioritize the best places to apply AI agents in your business.
It centers on identifying friction in real workflows, then evaluating each candidate use case for business impact, feasibility, and fit with your goals.
What You'll Walk Away With
This work is designed to produce concrete outputs you can hand to a build team (internal or external) without ambiguity. Typical deliverables include:
A prioritized shortlist of agent use cases, with clear rationale (value, feasibility, alignment).
Success metrics and KPIs so everyone agrees on how outcomes will be measured.
A practical roadmap: phases, milestones, key dependencies, and risks to address early.
How the Discovery Works
Most engagements combine a workshop with lightweight analysis to separate "good idea" from "good first project." Common steps:
Stakeholder Alignment and Process Mapping
Surface bottlenecks, decision points, and handoffs across tools and teams.
Readiness and Feasibility Review
Data, systems access, constraints, governance—to avoid building on shaky ground.
Use-Case Definition
What the agent should do, what it needs, where humans stay in the loop, and how performance will be evaluated.
When This Is a Good Fit
Use-case discovery helps most when there are lots of potential ideas, but no shared way to decide what to pursue first.
It's also the right move when leadership needs an implementation plan and measurable outcomes—not another pilot that can't be scaled.
Ready to Discover Your Best Agent Opportunities?
Book a Use-Case Discovery session and leave with a ranked set of agent opportunities and a plan to move the best one into a pilot.
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